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Ordering Pizza on the Phone

Updated: Aug 23, 2023






Ordering pizza on the phone

Representative: Pizza Pazzi. How may I help you?

Customer: I’d like one large and one medium pizza, please.

Representative: Do you want the thin crust or the regular one?

Customer: The thin crust for both, please.

Representative: What kind of toppings would you like to have on the pizza?

Customer: I’ll take cheese, mushrooms and pepperoni on the large one.

Representative: And the medium one?

Customer: Tomatoes, black olives and onions.

Representative: What kind of sauce would you like to have?

Customer: One hot sauce and one creamy garlic, please.

Representative: Anything to drink?

Customer: What do you have on sale?


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Representative: If you buy two large pizzas, you’ll get 4 cans of soft drink free.

Customer: Okay. I’ll change my order to two large pizzas, then.

Representative: So you’ll get two large pizzas; one with cheese, pepperoni, and mushrooms. The other will have tomatoes, black olives, and onions. Your order includes 4 cans of soft drinks free. What kind of drink would you like to have?

Customer: Two cans of Sprite and two cans of Coke. How much do I owe you?

Representative: $54.95 and it’ll be ready in 20 minutes.

Customer: Okay. Thanks.




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- Answer the following questions:

1. What’s the name of the pizza store?

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2. What’s the customer’s order?

__________________________________________________________________________

3. What kind of crust does the customer order?

__________________________________________________________________________

4. What are the toppings ordered on both pizzas?

__________________________________________________________________________

5. What are other items does the representative offer?

__________________________________________________________________________

6. What kind of sauce does the customer want?

__________________________________________________________________________

7. Why does the customer change the order?

__________________________________________________________________________

8. What is the new order?

__________________________________________________________________________

9. What kind of beverage does the customer order?

__________________________________________________________________________

10. How much does the order cost?

__________________________________________________________________________






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