At the Bank
Making a Withdrawal
Sam: Good morning. I’m Sam. How can I help you today? Customer: Hi Sam. I want to withdraw some money, please. Sam: From which account do you want to withdraw your money? Customer: From my chequing account.
Sam: And how much would you like to withdraw?
Customer: $450.
Sam: How would you like to get your money? Customer: Four one hundred dollar bills and a fifty dollar bill, please.
Sam: Here you go. Is there anything else that I can do for you today?
Customer: Thank you.
Depositing a Pay Cheque
Tara: Good morning. How may I help you today? Client: I would like to deposit some money, please. Tara: Is it cash or a cheque? Client: It’s my pay cheque. Tara: I’ll need your signature at the back of the cheque, please. Client: Of course. Here you go. Tara: Which account do you want your money in? Client: In my chequing account, please. Teller: Is there anything else that I can help with?
Client: That’s it for today. Thank you.
- Put the following sentences in the correct order:
Conversation 1: Making a withdrawal
1. The – Sam – teller – is - bank. __________________________________________________________________________
2. The - account - customer – money - wants - from - chequing - to withdraw - his. __________________________________________________________________________
3. The - wants – customer - to - $450 - withdraw. __________________________________________________________________________
4. customer - Sam - the - four - bills - bill - and - one - $50 - $100 - gives. __________________________________________________________________________
5. further - The - help - any - customer - request - didn’t.
__________________________________________________________________________
- Complete the sentences with the correct word (s) from the list:
Conversation 2: Depositing a pay cheque
chequing - sign - deposit – customer - withdraw
1. Tara, the bank teller is helping the client __________ his pay cheque.
2. Tara didn’t ask the __________ how much money there is on the cheque.
3. Tara asked the customer to __________ the back of the cheque.
4. The customer deposited his pay cheques in his __________ account.
5. The customer didn’t __________ any money from his chequing account today.
- Put the following conversations in the correct order:
Conversation 1: Opening a Bank Account
Customer: Thank you.
Customer: I want to deposit $100. I can put $50 in each account.
Customer: Sure. Why not?
Customer: I need a chequing account.
Customer: I would like to open a bank account, please.
Bank teller: This is Luka the bank teller. How can I help you Today?
Bank teller: What kind would you like to open?
Bank teller: Would you also like to open a savings account?
Bank teller: In order to open these accounts, you need to deposit a minimum of $50.
Bank teller: I'll set up your accounts for you right now.
Conversation 2. Making a Deposit
Teller: Is there anything else that I can help you with?
Teller: Which account do you want your money in?
Teller: How much are you depositing?
Teller: Is it cash or a cheque?
Teller: Good morning. What can I do for you today?
Client: I would like to deposit some money.
Client: I want to deposit cash.
Client: I would like to deposit $500.
Client: In my chequing account, please.
Client: That’s it for today. Thank you.
- True or false. Check the true sentences and correct the false ones.
Conversation 1: Opening a Bank Account
1. The customer wants to open a savings account. _____________________________
2. The customer opened two accounts. _______________________________________
3. The minimum deposit to open an account is $10. ____________________________
4. The customer wants to deposit $1000. _____________________________________
5. The customer will deposit $50 in each account. ______________________________
Conversation 2: Making a Deposit
1. The customer wants to deposit his pay cheque. _____________________________
2. The customer wants to deposit $500. ______________________________________
3. The customer wants to deposit his money in his savings account. ______________
4. The customer withdrew $500 from his account. ______________________________
5. The customer did two transactions in the bank. _____________________________
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