Practice the following conversations: Conversation 1: Buying Boots Sales clerk: Good morning, can I help you? Customer: I am looking for...

Grocery Shopping I. Match the words with the pictures: A cup of yogurt – a carton of milk - a jar of jam – a box of cereal – a bag of...

Let’s talk about the Time A. Answer the following questions: 1. When were you born? 2. When does the office open? 3. How often does the...

Going to the Doctor A. Rearrange the following conversations: Conversation 1: Doctor: You’re welcome. Here’s the prescription. Doctor:...

Wh. Questions We use: "What" to ask about information "When" to ask about time "Where" to ask about places "Why" to ask about the reason...

At the Bank Making a Withdrawal Sam: Good morning. I’m Sam. How can I help you today? Customer: Hi Sam. I want to withdraw some money,...

Going to the Bank - Complete the following conversations: Conversation 1: Teller: How can I help you Today? Customer:...

At the pharmacy Conversation: Patient: I have a terrible cold. Would you recommend something effective for me? Pharmacist: What are your...

Let’s talk about the weather - Put the following conversations in the correct order: 1. B: It’s warm and sunny. B: Wait! Let me get my...

Write questions to the following answers: 1. A: B: I live in Markham. 2. A: B: Yes, I do. I have 5 years of experience. 3. A: B: Yes, I...

At the Doctor’s Office - Complete the following sentences with words from the box: 1. My grandfather fell and _____________ his...

Ordering pizza on the phone Representative: Pizza Pazzi. How may I help you? Customer: I’d like one large and one medium pizza, please....

Ordering Food (Practice) - Put the following conversations in the correct order and then practice them: 1. Conversation one: Customer:...

A. Choose the statements / questions that begin or end a phone call: 1. Thanks for calling. Bye. 2. Talk to you later. 3. Bye for now. 4....

A. Choose the correct word: 1. Is there a good time to (reach – rich) him? 2. Could you put me (through – on hold) to the customer...

Leaving messages on the phone (More Practice) Statements: Ex. The food is ready. Please tell her that the food is ready. Could you tell...

Telephone English Leaving a message: Read the following messages and ask someone to pass them using modals. Ex. Please tell Timo that...

Agreeing with someone using “So” and “Neither” (Practice) Agree with the following sentences using the words in brackets: Ex. My car...

Agreeing with someone’s opinion: (Positive) A: I enjoy watching comedy movies. B: So do I. B: So does my sister. A: We went to Brazil...

Talking about health problems Discuss these problems with your partners: 1. Spring is coming and I have a very bad allergy. What do you...

Tell me about yourself Conversation: - Ask your partner the following questions. Don’t forget to ask follow up questions:...

How are you going to solve these problems? Problem one: You bought a laptop from “Best Tech” and it was stolen from you. You still have...

Making phone calls and leaving messages 1. Call the hydro company and ask about the increase in the water bill. Don't forget to leave...

Phrasal Verbs Relating to Clothes 1. Hang out To dry clothes outside after washing Ex: The weather was fine, so she hung out the...